Deposit & Cancellation Policy
at Chaa Creek
We do require a deposit of 30% of the total amount, within 21 days, with full payment 45 days in advance of arrival.
A full refund minus $60 USD handling fee will be made on cancellations 60 days or more prior to the scheduled trip. Cancellations 60 - 45 days in advance a 50% refund will be given. Cancellations 45 days or less prior to arrival no refund will be given.
No refunds will be given for unused hotel rooms, meals, sightseeing trips or tours for any reason whatsoever. Land cost is quoted as a package and credits are not given for services not used.
If you have confirmed one of our Inland Expedition packages, please be reminded that this package does not include the entrance/guide fees applicable to the tours you decide to take. To view a list of the available tours and the applicable fees please visit the following page on our website Belize Tours and Activities
Also note that The Lodge at Chaa Creek cannot guarantee that the fees price will not change since we have no control over these and we merely pay them as a service to our guests.
The Lodge at Chaa Creek strongly recommends travel insurance to all visitors to Belize. You can visit the following link for more info Travel Guard Travel Insurance
Your credit card company may have additional charges for foreign transactions. There may be credit card, and BANK CHARGES/EXCHANGE RATE CHARGES added to the balance authorized for credit card charges.
Please note that we do not have any control over these charges which they make directly to you. We charge only that amount that you authorize to us. We accept Visa, Master Card, American Express and Discover Card for payments.
For AMEX card charges which must be transacted in Belize dollars our exchange rate is $2.0 Belize dollars to one US dollar. Thus for AMEX cards we convert the amount you authorize to us into Belize dollars.
The best way to avoid these charges and indeed obtain a small savings is to send payment by check.