The purpose of the service charge is to allow a fair distribution of what would normally be "tips" from our guests to Chaa Creek employees. Chaa Creek pays out 100% of what is collected from the service charge. 70% is paid out every month and the other 30% is put into an interest bearing account and is paid out 50% in June and 50% the 1st of December. Each position at Chaa Creek is assigned a number of shares or set percentage of the total collected. It is then divided by these and then paid out accordingly. Only tour guides and drivers are not included in this and we encourage guests to tip as they feel in those instances; otherwise no other tipping is necessary unless one feels that a certain member of staff has earned special recognition.